RCM V3 – Troubleshooting

Most often the case on Sunburst/World Tour and GH5 guitars, the protective heatshrink on the Wiimote cable disintegrates over the years. This does not cause the guitar to cease function, but can lead to more risk in the wires being cut or frayed. We suggest wrapping it in electrical tape.

Depending on which guitar you have, there are various possible issues that could be causing the malfunction.

In the case of the Les Paul, the metal pads that connect to the ‘push pins’ in the neck can be damaged or corroded. Try cleaning both the pad and pin end with a cotton swab + rubbing alcohol. If this does not work, there are some advanced remedies that can be used to resolve this issue.
You can also disassemble the neck of the guitar to clean the rubberdome gasket and fretboard, although it is very rare for these to cause issue.

Due to the World Tour/Sunburst/GH5 using a different system of connection, it may be more difficult to figure out what the problem may be. We can start
with checking to see if there is any debris in the connector port of the neck.
Remove the neck from the guitar and shine a flashlight into the bottom port. If there is no debris, check for corrosion. They may look like brown spots, similar to rust. If you see a lot of that, then you may be out of luck as the body-end of the connection will likely have corrosion as well.
Alternatively, you can attempt to clean the neck: Remove the neck of the guitar and disassemble it to clean the fretboard and rubberdome gasket.

The Warriors of Rock guitar is a device that requires fully opening up the guitar to fix or tamper with, so if there are any malfunctions, you should first attempt to see if the connections on the Wiimote cable have no debris. If there is no debris and you are still experiencing issues, feel free to contact us. Otherwise, you may be out of luck.

The Xbox 360 Xplorer must be fully opened to inspect frets. Maintenance on the frets and rubberdome gasket can be done in the same way as other guitars: with rubbing alcohol and cotton swabs. Otherwise, this issue may be due to the Xplorer control board, which means the next best option is to upgrade it to one of our Mod Kits.

If Star Power/Overdrive is activating “automatically” in game, then you most likely have the adapter positioned the wrong way! See STEP 3 in the V3 installation guide! If you are having further issues, feel free to contact us.

The rattling sound coming from your adapter is the Tilt Sensor! The sensor we use is called a “ball tilt switch sensor” and the ball slides inside the sensor to make a physical electrical connection, activating your star power / overdrive! There is nothing to worry about, it’s intentional!

Check if Steam is open on your computer! If it is, fully close it. This should resolve the issue. If it doesn’t please send us an email!

Due to a change in default keybinds in Fortnite itself, we have to update the V3 firmware to adjust to the new strum bind.

To update your RetroCultMods V3 adapter, follow this guide:
RetroCultMods Update Guide

If you aren’t using the cable we offer with the V3 Adapter, you may be using a USB cable that does not transfer data. Try another cable and see if there’s any change! If not, feel free to contact us.

If you are having trouble with getting your guitar to work in Fortnite Festival, you may not be going into Keyboard Mode. Try this method out:

Starting on macOS Monterey (12), xinput support was removed.

HOWEVER, macOS Sequoia (15) added native xinput support.
On Clone Hero, you will have to map each guitar input manually.
On YARG, mapping is automatic, but you can double check the binds.

If you’re having issue with getting your guitar to work on macOS Sequoia, the following Brew script may help:

You will first have to install Homebrew from here: https://brew.sh/
Keep an eye out in the terminal, as you will have to run three commands after the installation one. Here’s a thread on that if you miss it in the terminal.

After you install Homebrew, you can now install the xinput brew script:
https://formulae.brew.sh/formula/xinput

If you have any issues, feel free to reach out via support email above.

This means that it is being put into keyboard mode. This happens when you press Green or Start(+) while or a few seconds after you plug in the guitar.

Make sure you are not holding down any buttons while plugging it in to see if it gets seen by the programming tool.

If you have confirmed that the guitar works on your computer via the RCM Programming Tool,